How Technical Support is a Necessity for Small Growing Businesses

How Technical Support is a Necessity for Small Growing BusinessesTechnology is growing rapidly, so rapidly that it is a struggle to keep up. With new devices, apps and software constantly being developed, it is essential to have support in handling them. Think back to how business was done just a few decades ago; no mobiles, no internet, no email and certainly no smart technology allowing us to communicate effortlessly. Innovations in technology have helped us progress and grow our businesses into profitable, efficient and global organizations, but just imagine having no support when it came to using all these technological platforms.

Learning to use new technologies is a separate skill set that goes on top of running a business, and many businesses can find themselves overwhelmed by just how much knowledge and dexterity it takes to keep up with new developments. In a recent survey by National Small Business Association (NSBA), it was calculated that 43% of business owners’ time was spent trying to solve technological problems. All this development, upkeep, and training sound expensive, right?

Well, it doesn’t have to be.

As a small growing business, you will be very aware of how much everything costs. Trying to keep overheads at a minimum is going to be a primary focus in your business management objectives. This is where a serviced office with full technological support comes in.


Firstly, a serviced office is a fully furnished and IT-equipped office rental suite with boardrooms, support services and a receptionist. With flexible lease options and the ability to expand or contract the services without penalty, it is the perfect alternative to renting a permanent office with expensive rates.


Many serviced offices have an IT administrator at your disposal, both nationally and internationally, and they will help with any of your technological issues. Although most technologies are designed to be user friendly, some of their state of the art concepts can be hard to figure out. Technologies included in the IT package that you can choose from in a serviced office are:


Video Conferencing Equipment


IP Telephones – (Internet Protocol) One number for all your calls, anywhere in the world

Superfast broadband

WebEx – contacting clients/staff in real time

‘Thru’ – A safe way to exchange, transfer and download important documents

‘Meetings’ – iPhone app that allows you to book meeting rooms globally


All these technologies can be hard to keep up with, meaning you waste time trying to figure out problems when you could be using your time more effectively. Choosing a serviced office with IT support might be the lifeline you need to save costs and make your business as successful as possible.


1 comment:

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