In every form of organization (business), communication is essential. Communication is defined as the exchange and flow of ideas from one individual to another. Communication and leadership go hand in hand. This is because for the leaders to implement an idea, they have to communicate the idea to the employees and other involved parties. This enables the implementation and actualization of the idea in the organization.
Relationship between Leadership and Generation
There is a theory that people have that the way a leader communicates is dependent on their age or their generation. This theory is very true. There are a number of aspects that affect communication; these aspects are the ones that cause the age of a person to dictate their communication skills in many occasions. Some of these aspects are, culture, perception and knowledge.
Each generation has its own culture; the things that fascinated people in the 90s are not the same things that fascinate the contemporary society. In the same way the leadership skills evolve, therefore the communication skills used by leaders also evolve. In the past, for example C.E.Os of organization gave information to the employees through telling a person who would spread the information. These days the information is disseminated from their offices by means of their secretary who informs everyone else.
Technology and Information Age
Technology and Information Age
Technology and information age play a great role in the communication of leaders today. Information technology has been rapidly adapted in to the communication system of organizations these days. Many organizations are computerized and therefore most information from the top is passed down through memos inform of emails. This has eased the work for many organizations.
This is because the method is very effective since the employees check their mail every morning because they are aware that it is the main method of getting information in the organization. It is also very efficient because every person receives the information and does not depend on hearsay to find out what the management is planning. This form of communication also motivates employees because they feel that their leaders are directly addressing them with their e-mails.
Basic Communication Skills
In the age of information and technology, written communication may be the most dominant. However, verbal communication still exists. The necessity in written communication, when sending an e-mail, it is best to make the information simple, short and to the point. It is important that the instructions be clear because if an issue is urgent there may be no much time for consultations. In verbal communication, the rule of simplicity also applies. A properly conveyed message is one, which, the listener can repeat the instructions correctly in his own words.
The leader should therefore strive to be specific, to use simple language with words familiar to employees, use examples to explain further, and to give sufficient details slowly and in order. The leader should also include nonverbal skills like eye contact and a demonstration using their arms and facial expressions to ensure the message is understood. Finally, the leader should allow the employees to ask questions. This will help them clarify what they did not understand. The leader should also develop skills to find out if what he said was understood for example by asking question, and by making observations from the employees.
Communication skills are of great essential. Leaders by also by everyone do not only need him or her as they carry out their day-to-day activities. Many people lack communication skills despite having very impressive degrees. This is a sentiment that has been echoed throughout the country. Companies and the government say that very many young people are not hired in to their institutions due to low communication skills. The undergraduates are said to be incapable of expressing themselves. Not anyone who cannot express himself or herself can be a good leader because they cannot express themselves to their subjects.
Awareness of this fact has motivated me to improve my communication skill. Using simple words that can be understood is the first step that has to be taken. This next step will be to build my confidence. This way I am able to stand in front of people and make eye contact in order to have their attention. The confidence will also help me gain body mobility so that I can easily use body movements to explain my point. It has also come to my attention that one can give examples to clearly illustrate what they are saying.
This made me realize that one has to clearly understand what they are saying and be able to have the power to relate issues. Communication is also not complete until feedback has been received. It is therefore important to send the information through the right channels. For example if a messenger is sent, they might change the meaning of the message due to effects of their beliefs or culture. Therefore, in this age, communication through information technology is the most effective. If a person wants to seek clarification, they can call or send an n e-mail to the leader begging clarification.